MAHA UK rewards service engineer for 25 years
MAHA UK has paid tribute to one of its longest-servicing service engineers by rewarding his 25 years of service with a golf package, gift card and commemorative plaque.
Matthew Wood, who joined the workshop equipment supplier in 2000, has reportedly become a familiar and trusted face to both his colleagues and customers alike. Matt is said to have embraced the role from his first day and continues to tackle every job, installation, repair, calibration and service, with the same dedication.
Recalling his first day, he said: “I remember it well. It was daunting at first, but I had great sup-port from the team. Since then, I’ve grown, not just my technical knowledge, but also my confidence and communication skills. I’ve progressed from shadowing others to mentoring new engi-neers myself. I’ve taken on additional responsibilities, like training, supporting technical queries and product testing.”
Matthew has been described as a role model to new members of staff, taking pride in supporting his colleagues, offering technical expertise and providing constructive feedback and encouragement.
Reflecting on his tenure with the company, Matthew said: “There are a few reasons (for staying for 25 years) but the biggest one is the people. Over the years, I’ve built strong relationships with colleagues and customers. The company has always looked after me – offering stability and progression.”
Asked about the best part of his job, he said: “No two days are the same! I enjoy the hands-on na-ture of the job and the challenge that comes with solving technical problems. There’s a lot of satisfaction in keeping equipment running smoothly for our customers. Also, being trusted to work independently while still being part of a wider team.”
MAHA UK Managing Director, Neil Ebbs, believes Matthew is an example of loyalty, hard work and commitment for others to follow, and he has paid tribute to the service engineer.
He said: “It’s been a privilege to work with Matthew, and we look forward to continuing our part-nership with him for many years to come. He is a much-admired member of the MAHA UK fami-ly and well-respected by our customers too. His experience, knowledge and character are invalu-able to us.”
