Acting Up

Acting Up

Thanks to the efficiency of its three diagnostic tools, Actia has secured a number of notable customers over recent months. Here, the business explains why.

Actia’s three core diagnostic tools – Multi-AID, Multi-MUX, and Multi- DIAG – provide complete solutions to meet the many needs and requirements of multi-make workshops. By offering two- way communication with the vehicle from an embedded system level, technicians receive a fast diagnosis of performance and faults, including body electronics, engine, transmission, brakes and suspension, thereby providing a
thorough maintenance and preventative solution.

Thanks to the capability of the company’s diagnostic solutions to cover the vehicle’s body and chassis systems, one of the UK’s largest bus and coach operators, Stagecoach Group, recently selected Actia’s diagnostics solutions for its workshops, enabling the UK operator to diagnose and efficiently maintain its fleet of vehicles.

With its focus on pre Euro 6 UK manufactured bus and coach, Multi-AID offers extensive access to the Multi-BUS Multiplex electrical system to identify stored faults, view and control I/O status, adjust parameters, and download, configure and view network layouts.

In addition, optional remote access is available for Actia’s Multi-BUS system through its telematics platform. This way, bus operators can monitor the electrical status of their vehicles, and fix problems from their offices.

Multi-MUX provides similar diagnosis functions by integrating with the next generation Acti-MUX electrical system. Developments to Multi-MUX include the ability to obtain system software updates direct from the OEM via the internet and cloud-based downloads.

The Multi-MUX diagnostic tool supports a significant range of vehicles and systems, notes the company, including Optare and ADL Euro 6 vehicles running the Acti-MUX system, Cummins Engines via Cummins Insight, and Voith Transmissions via Voith Diag. Via a single communications interface and a suitable laptop or tablet PC, Multi-MUX can link with the vehicle’s major systems and removes the need for several ECU interfaces.

Created to complement Multi-AID/Multi- MUX, Actia’s Multi-DIAG Bus & Truck is a multi-make solution which is designed to allow more time-efficient fault diagnosis of the main vehicle system for all major truck, bus and coach operators. The system can quickly and efficiently review the status and performance of the injection, ABS, EBS, EDS, gearbox, brakes, suspension, retarder, dashboard, airbag system and AdBlue faults.

The tool’s capability to minimise the downtime of vehicles by providing faster and more detailed diagnosis is the key element that made Lakeside Coaches, the largest coach company in Shropshire, select Multi-Diag for its fleet, enabling the business to keep its fleet more efficient.

The system provides key service and repair functions which include read/erase faults, actuator testing, parameter reading, ECU configuration, calibration and coding for injectors, and electronic valves. Supported by integrated technical documentation and wiring diagrams, the user is guided through diagnostic operations step by step.

The bus and truck kit comes complete with a Bluetooth vehicle communications interface with built-in CAN multiplexer, OBD diagnostic cable, pinout kit, USB cable, and a hard-wearing carry case. Actia also provides three DVD updates per year to ensure optimum levels of diagnostic functionality and performance, regular news and technical helpdesk support.

Actia (UK) is part of the ACTIA group, a global network of companies specialising in vehicle electronics and diagnostics solutions to OEM’s and operators throughout the world.

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