CVW runs the rule over Delphi’s latest introduction to its diagnostic portfolio – its new online configurator.
Delphi is a big believer in diagnostics and the way diagnostic tools are revolutionising the way vehicle workshops carry out repair and servicing. So, it has big expectations for its latest release – a new online configurator for its diagnostic products and related accessories. The intention is that the new tool will help workshops access market-leading diagnostic solutions so they can expand their service offering and repair quality, increasing revenue opportunities in the process.
An easy-to-use solution for workshops
The configurator acts as a guide helping the workshop to move through the options step-by-step which makes it easy to compare different hardware, software, and accessories. It incorporates both passenger car and heavy-duty (HD) applications that are covered by the Delphi diagnostic portfolio. It allows a user to start the configuration either by device type or by specific models or functions that are covered by the software, which are regularly growing thanks to continuous application development. This means that even if the technician is exploring the diagnostic offering for the first time they can still quickly and easily tailor the right options.
This online resource, says Delphi, gives workshops flexibility and transparency of all components and part numbers; allowing them to then request follow-up from an authorised supplier in their region. The platform is available across Europe in seven languages. Juan Thomaz, vice president and general manager aftermarket EMEA, sums up what he believes the tool is capable of: “This tool makes it easier than ever for workshops to deploy diagnostics throughout their service offering. Today a diagnostic tool plays a part in almost every service task, from simple scan to detailed guided repair. Now it’s never been easier for the workshop to assemble a customised package quickly and easily.”
More options in the online configurator
A new release for Delphi diagnostic software is also available; both the release and new configurator represent considerable growth for the company’s diagnostic portfolio. DS software version 2023.00 contains a variety of application coverage growth for both passenger and HD vehicles, notably an increase in coverage on popular hybrid and electric vehicles. It contains 38,849 unique system selections which expands model and systems selection by over 2500 since April 2022. It also increases heavy-duty EV applications to a total of 32 vehicle models. Additionally, diagnostic users can enjoy increased coverage on ADAS (Advanced Driver Assistance Systems), a growing area of vehicle functionality. The Delphi ADAS solution now covers 258 models with radar, 403 models with front camera, and 101 models with 360° camera.
The full package
Delphi claims it is absolutely focused on providing workshops with a holistic solution that includes a wide portfolio, extensive technical data, and training to equip workshops with the right skills to maximise service opportunities. As such it offers technicians various training options to suit all experience levels.
Staff can attend in-person training at one of several training centres or they can study online via The Delphi Academy which is currently available in five European countries with plans for more to follow.
Thomaz concludes: “We are committed to partnering with technicians at every step of their workshop journey. From making it easier to invest in the right diagnostic tools, to getting the best returns from it once they have it. Our Workshop Solutions gathers intelligent workshop tools together, like the configurator, and Masters of Motion which offers many technical resources and makes us the complete end-to-end provider.”