Marshall Fleet Solutions (MFS) has launched Marshall ASSIST, a contract maintenance operation designed to maximise customer’s fleet uptime through maintenance and repair programmes.
Mark Howell, Managing Director at Marshall Fleet Solutions, explained: “Marshall ASSIST is a unique total service support programme that has been designed exclusively by MFS, specifically for our customers. With Marshall ASSIST contract maintenance plans, it is our aim to maximise the reliability and uptime of customer’s vehicles, so that their fleets are out on the road, earning revenue for their business at all times.
“Uniquely, Marshall ASSIST contract maintenance programmes are tailored to individual customer needs, allowing them to decide the level of support that is right for their fleet.”
Marshall ASSIST covers both transport refrigeration requirements and tail lift/lifting deck equipment (or both), through three different levels of support: Platinum +, Platinum and Gold.
These plans have been devised by MFS to provide a range of fixed cost, service and maintenance packages that aim to provide the customer with the optimum level of product support to keep their fleets operating efficiently and effectively.
With Marshall ASSIST, customers can fix their service and maintenance costs over a specified term that suits their individual business operations and fleet profile, including equipment, age and running hours.
For those companies not ready to commit to a contract initially, MFS also provides the PAYGO option, which allows them to manage all fleet maintenance requirements on a ‘pay as you go’ basis.
Marshall ASSIST also offers a pre-planned service and maintenance and repairs by experienced engineers. MFS operates wholly-owned regional and local branches so it can support customers wherever they are located.
Mark concluded: “Transport and logistics are changing rapidly and no more so than here in the UK. That is why our Marshall ASSIST programme offers flexible duration, fixed cost budgeting and a reduction in fleet administration at its core. Customers tell us how long they want their cover to run, and all this is undertaken at a fixed monthly cost per vehicle, so that there are really no surprises when it comes to maintaining the fleet, whilst giving complete peace of mind for the duration of the agreed contract.”