Ben unveils digital support platform

Ben unveils digital support platform

Ben has announced the launch of its digital mental and wellbeing platform, providing fast-track access and immediate support to those in need.


SilverCloud is a digital mental health and wellbeing platform which can support people to better manage their mental health and wellbeing. The SilverCloud programmes uses an evidenced based, Cognitive Behavioural Therapy (CBT) approach, which focuses on the relationship between our thoughts, feelings and behaviours. SilverCloud also helps individuals to develop positive coping strategies.

A number of different programmes will also be available on the platform, including on topics such as stress, anxiety and depression, as well as supporting issues such as money worries, sleep and resilience. Each programme features a range of interactive tools such as videos, activities, quizzes, audio guides as well as a personal online support journal.

Last year, Ben reportedly saw a 95% increase in helpline enquiries and the charity supported 56% more people. Around 50% of individuals have been seeking support for a mental health issue and 40% are asking Ben for financial support. Each year, Ben has been experiencing an increase in the number of people asking for support with their mental health. Covid-19 has certainly heightened this situation with more individuals reaching out to Ben feeling stressed and anxious, as well as lonely and isolated.

In response to the challenges being faced by automotive people, Ben has been extending and fast-tracking access to its services to provide relevant, immediate support during these unprecedented times.

Rachel Clift, Health & Wellbeing Director at Ben, said: “This continues to be a very challenging and uncertain time for us all, especially for those who work in our industry. The pandemic has left many people struggling with their mental health, as well as with other issues such as poor sleep and money worries. In response, we’re delighted to be offering immediate access to our digital platform, SilverCloud, which is free for those who work, or have worked, in the automotive industry.

“With so many programmes to choose from, I’m thrilled we can offer this support to those working across the industry. SilverCloud will help people look after their mental health and wellbeing both now during these tough times, as well as in the future.

“Thanks to the generous support from both AutoTrader and SMMT Charitable Trust, we can provide this fast track access to SilverCloud. This will raise more awareness which will enable us to reach more people across the industry.

“To sign up to SilverCloud, you can visit the link or find out more on our website. If you need more support with SilverCloud or anything else, contact our Helpline on 08081 311 333. We want the industry and its people to know that Ben is here for them. These are still difficult times for many, but our services can help provide the relevant support that automotive people need now.”

Further support from Ben

  • Coronavirus hub
    Ben’s ‘Coronavirus hub’ provides relevant online support for people during these challenging times: ben.org.uk/coronavirus
  • Work, Health & Wellbeing
    Support for those who are worried about job losses: ben.org.uk/work
  • Tips, advice & tools to your inbox
    Individuals can sign up to receive regular tips, advice & tools from Ben via email: ben.org.uk/signup
  • Shareable digital assets to promote Ben’s support
    To spread the word about Ben’s support across your internal and external channels, visit this Toolkit: publications.ben.org.uk/toolkit
  • Helpline
    If you need Ben’s support, call 08081 311 333, email supportservices@ben.org.uk or chat online at ben.org.uk

SilverCloud is completely free for anyone who works, or has worked, in the automotive industry. Sign up and get started today, by visiting ben.silvercloudhealth.com/signup.

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