CVW finds out about CAM, a software provider specialising in tyre-management solutions for fleets.
CAM is a software solutions provider to the independent tyre industry. Founded in 1983, for the past 36 years the company has developed and expanded the CAM IT ecosystem, which has been designed to meet the constantly evolving requirements of businesses such as workshops, to ensure they have the right tools at their disposal. The company claims to offer an efficient and professional service from start to finish.
A developed approach
The aim of the company’s R&D team has been to develop tools which will provide connectivity to multiples areas of a business, while reducing the amount of paperwork involved. If companies use software efficiently, they can benefit from the paperless revolution that has swept through multiple sectors in the last decade.
The software that has been developed for this purpose is CAM’s Fitter-Force. This system can act as a stand-alone, but the information it has can be fed into the wider systems that are in place within the CV sector. Fitter-Force capitalises on the use of tablets, which provide operational agility while removing additional costs and inaccuracies associated with the manual completion of work. The system enables CAM to offer a start-to-finish option, so businesses can view their commercial tyre operations on a job-by-job basis. It also incorporates a diary system for effective resources (including mobile fitters), planning for increased efficiency and flexibility, job launch (to the e-jobsheet app), pricing, purchasing, stock control, invoicing and accounting. In addition, the software features full point-of- sale capability and comprehensive views of customer service activities by account.
When it comes to stock management, this is a core strength of CAM’s software, and is something the R&D team has worked tirelessly on so that businesses can ensure that no vehicle is off the road for longer than is necessary. This goal has been achieved by ensuring that any job details are transmitted to and from the e-jobsheet tablet app, and upon task completion by fitters. This transactional data will be systematically updated into the integrated stock, billing, and accounting system.
In addition, when linking into third party systems, there had previously been too much complexity. However, with fewer moving parts, the process has been streamlined, which results in the increased efficiency that businesses are looking for.
