CVW takes a dive into Schaeffler’s REPXPERT platform and how it can equip technicians with the information they need to make professional repairs simpler and more efficient.
Using REPXPERT, along with fitting high precision, original equipment (OE) replacement components from the range of LuK transmission, INA engine, and FAG chassis repair solutions, allows independent workshops to compete on a level playing field with the vehicle manufacturer affiliated dealer networks.
The online technical portal is full of Schaeffler product and system data, providing technicians with invaluable information relating to all three brands, covering passenger car, light commercial vehicle and heavy-duty applications, including tractors.
REPXPERT members get instant free access to the built-in TecRMI library, which contains detailed installation guides, technical bulletins, and repair and maintenance information, as well as the complete TecDoc product catalogue system. There are also many built-in tools that can help correctly identify and resolve common problems, including the LuK CheckPoint app which provides operating tolerances to diagnose the wear status of any LuK DMF.
Education is a central theme throughout the site, with the online training section providing a huge library of installation videos from REPXPERT technical trainers. Many of Schaeffler’s renowned ‘Belt and Clutch Academy’ clinics are also viewable.
It is worth reinforcing the message that everything on the REPXPERT site is completely free, technicians just need to enter their workshop details and then confirm their registration after receiving a confirmation email. They will then become a REPXPERT member, with all the privileges and opportunities this provides.
Members can, for example, redeem the bonus points found inside Schaeffler product boxes for an even more diverse range of content, such as P-codes, service schedules, diagnostics, steering geometries, and torque values for non Schaeffler-related systems. Points can also be spent in the Bonus Shop, which has a range of workshop tools, clothing and point-of-sale materials.
Members also receive regular enewsletters (make sure you check the box during registration), updating them on the latest Schaeffler product news, training and bonus shop offers from the original equipment manufacturer and supplier.
REPXPERT is an invaluable platform for professional technicians that want to stay ahead of the game, learning about new and future technologies, and helping to protect the long-term future of their business. It also continues to evolve, with members now able to access many popular features, plus some new and unique ones, directly from their mobile device by using the REPXPERT app.
App users can search for vehicles by registration number or application, or for specific parts by OE, competitor, and Schaeffler references. They can even scan the barcode on any Schaeffler carton to see all the vehicle application, product, and service information available for that specific repair solution. The DMF CheckPoint tool is also fully integrated into the app, along with contact details and background information about Schaeffler.
The REPXPERT app has been a huge benefit to many businesses, giving technicians quick and easy access to technical information directly from their own devices, reducing the need for sharing a PC in the workshop.
Over 2,000 UK mechanics are already actively using the app on a daily basis. To join them, simply search for ‘REPXPERT’ in the iOS or Google app store. It is a completely free download, and you can login with your existing REPXPERT membership details or register directly from the app after installation.